At Ideal Health NPs, we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information through our website.
1. HIPAA and Protected Health Information
As a healthcare provider, our handling of your Protected Health Information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA). This website policy describes how we handle information collected online; your clinical medical records are protected under a separate Notice of Privacy Practices which is available at our offices.
2. Information We Collect
We collect information to provide better services to our patients:
Personal Information: This includes your name, email address, phone number, and any health-related information you submit via our online contact or appointment request forms.
Usage Data: We may collect non-identifying data such as your IP address, browser type, and pages visited to improve our website’s functionality.
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and schedule medical appointments.
Provide and improve our healthcare services.
Maintain the security and integrity of our website.
Comply with legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We only share your information with:
Service Providers: Trusted third parties that assist us in operating our website and conducting our business, provided they agree to keep this information confidential and comply with HIPAA-related security standards.
Legal Necessity: When required by law or to protect the rights, property, or safety of our patients and staff.
5. Security Measures
We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use our secure patient portal for communicating sensitive medical history.
6. Cookies and Tracking
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect how the website functions.
7. Third-Party Services
Our website may include integrated services like Google Maps to help you find our locations. These providers may collect information such as your IP address in accordance with their own privacy policies.
8. Your Rights
In accordance with New York and Federal laws, you have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies.
9. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
Ideal Health NPs
(347) 815-6070
132A Fifth Ave, Pelham, NY 10803
181 Westchester Ave, Port Chester, NY 10573